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Tip 19: Use FAQs to Support Your K-12 Parents and Save Staff Time
Tip 19: Use FAQs to Support Your K-12 Parents and Save Staff Time

We’re noticing great examples of FAQs going out to students and their families. The question-answer format is easy to absorb and a great way to make sure the most important information gets through. Here are many examples worth a look.

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tech tools, community support, operations, Video, websiteKatherine Engelk12, k12 communications, school, school closure, school closures, school closure tip, remote learning, distance learning, FAQ, School FAQ, k12 communication tipComment
Tip 16: Make it easier for parents to get the help they need
Tip 16: Make it easier for parents to get the help they need

More than ever before, parents need help. Parents have a lot of questions. And many don’t know where to go for answers. Here are a couple ideas on how to set up your own help desk.

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community support, operations, tech tools, websiteKatherine Engelk12, k12 communications, school closure, school closures, school closure tip, remote learning, remote learning tip, distance learning, distance learning tip, help desk, questions, questions for school, help your school communityComment
Tip 5: Consolidate remote learning resources
Tip 5: Consolidate remote learning resources

Try to organize all of your remote learning resources into one place. Things are already uncertain enough — so having one clear, consolidated, and updated source of communication can mitigate stress and confusion. Here are some great examples we’ve seen:

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Remote Learning, tech tools, website, operationsKatherine Engelk12, k12 communications, K12 COVID-19 Communication Tip, school, school closure, remote learning, school communicationComment