Our Meet the Team series is back! Meet Theresa Harkness, a Customer Success Associate at ParentSquare. She has a Master’s degree in Education and assists users of ParentSquare to utilize our technology. If you are a ParentSquare user and have ever had any inquiries, you might have chatted with Theresa via email, chat or voice call!
Where did you grow up?
In a small town called Ellensburg in Washington state. I grew up on a farm, originally a cattle ranch my father operated when I was little. Nowadays, most of our land is used to grow hay for sale. We have had, at one time or another, just about any farm animal you could imagine!
What’s your favorite holiday?
Christmas will always hold a special place in my heart because of the many childhood memories that were made during this time. In Ellensburg, Christmas season is complete with bountiful amounts of snow... which means snow days! Now, Christmas reminds me of the importance of spending time with loved ones.
Do you have any pets?
My one and only pet is my beautiful dog Honey. She is a 9 year old pit-bull mix, whom I rescued when she was just a puppy. I have had the pleasure of being her 'Pet Parent' since I was 20 years old. She moved with me to California and has since been adopted by my fiancé, she completes our little family!
If you could be one fictional character, who would you be?
The Little Mermaid. I have been awed by this Disney movie since I was a child, and have always wondered what it would be like to live in the ocean and talk to fellow sea critters.
What are some small things that make your day better?
Waking up early to watch the sunrise on the beach with Honey, doing a nice deed for a stranger, being able to help someone with advice or information, and of course getting a good workout in!
Hollister Brewing Company. My favorite is their fried pickles, second favorite would be their Hollister Burger!
If you could dedicate your life to solving one problem, what would it be?
Improving access to Education. I believe every child, and every person deserves an equal chance at developing skills and talents to promote their future achievement.
What do you like most about working for ParentSquare?
I value the ability to support customers using a direct and personal line of communication.
Theresa has been at ParentSquare since April 11th, 2019.